HEAD OF OPERATIONS

Job Type Fixed term contract
Nature Full Time
Company EXACT MANPOWER CONSULTING LTD
Application deadline 25 Oct 2019
Industry Social Services / Health / Medical
Position Level Senior level

REPORTING STRUCTURE

Reporting To: MANAGING DIRECTOR Supervision Of: Administration Interact With: The all Organisation

MAIN DUTIES

  •          Make important policy, planning, and strategy decisions.
  •          Develop, implement and review operational policies and procedures
  •          Set information flow routine office - cleaning sites
  •          Develop and implement forms for cleaning supplies requirement from site supervisors
  •          Develop and implement KPI for staff
  •          Develop and implement customer satisfaction survey
  •          Document track and analyze survey result to improve company quality standards
  •          Document tracking, reduce fuel expenses by setting optimal routine for deliveries and other movement of company vehicles
  •          Document and track maintenance reports for company vehicles and cleaning equipment
  •          Visit existing  for analyzing needs and provide accordingly optimal solutions
  •          Visit tendering sites for survey and make site cleaning plan
  •          Analyze cleaning expenses and reduce cleaning cost by improving performance
  •          Assisting with tender preparation.
  •          Assisting with budgeting
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CANDIDATE SPECIFICATION

Education: Bachelors degree Experience: 5 years Skills: Management , Computer , Communication , Administration , Detail Oriented Ability to: Communicates and influences effectively , Promote teamwork , Prioritize important projects , Able to negotiate and interact at a senior level Culture: Multicultural Software: PowerPoint , excel , PowerPoint Knowledge Of: Computer literate Personality: Hard working , Dependable & team player. , Attention to details , Result oriented. , Cooperative , Multi-tasker
Minimum Qualifications

  • Bachelor’s degree/advanced diploma in Business Management or any related field.
  • 5+ years’ of experience and management training
  • Management experience.
  • Reliable.
  • Excellent problem solving skills.
  • Computer skills to include: Microsoft Word, Excel and Power Point
  • Excellent English and Swahili  written and verbal communication skills

HOW TO
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